Bare Necessities Reviews

Bought a single Pour Moi tankini on 6/10, still not shipped at midday on 6/14 - website literally advertises 2-day shipping on the top banner. Order number BN20896181 for proof if you'd like.

Customer service girl (Stephanie) was anything but helpful. Took her about five minutes to even respond to me. No greeting, no apology, nothing. So guess who canceled? I'll edit this when I get my refund. God what a waste of time that was.

I am so DONE with companies' broken promises. Covid gave everyone the excuse they wanted to be lazy and some of them are taking it to the max. I'm in the state w/ some of the highest and lengthiest restrictions - we had the governor that sent the sheriff department to blockade in their home the couple that wouldn't quarantine at the very beginning of all this - and THEY have resumed normalcy, so what's your excuse?

Let me reiterate this: I bought it on the 10th. Four days later, after the 2-day shipping claim, it's still untouched. That's beyond unacceptable when you have MY money in your account. It's called a sales transaction and all terms are to be honored or the sale is void. I honored my end and paid you for the product, why on god's green Earth do you think you get to abandon your end of the deal AND keep my money? I don't think so, Tim. Companies that break the most basic of promises do not deserve to be in business. Get your houses in order, people.

Most online retailers make returns simple, free and fast - this company makes it cumbersome and you must pay!

I ordered a bra from here, a 34 band size on a wacoal strapless bra, and it shipped fast which was nice but then it definitely wasn't a 34 band size. I've been sized multiple times and I've always been a 34 in any other bras, so I could tell that this one was not a 34, it was probably around a 30/31. A bit frustrating, but now from other research I've now learned that it's not unheard of for strapless bras to vary on industry standard sizing. Unfortunately this still means I have to pay a 5$ return fee, when the fault is partially on the company for not mentioning that it runs very small on the band. I understand that they don't make the bras but in the bra world at least a mention of inconstancies is standard practice through a "sizing expert" or other reports from users. Anyway. It did ship fast and was on the easy side for check out, but bravissimo tells people about sizing inconsistencies and has free returns. I recommend anyone shopping for bras to check there first.

Purchasing a bra is a daunting task and not the most pleasant experience for me however, I had a good prior experience with Bare Necessities and thought to try them again. Unfortunately, the order received needed to be returned and like bra shopping, the returning processes can be just as cumbersome. Not the case at all with Bare Necessities and the gem of a Service Representative and Bra Specialist, NIASHIA. She literally, hands down, turned my frown completely upside down in her professionalism, problem solving, efficient, and amazingly calm demeanor. Her explanations of how to return, reordering, sizing, how to select with so many options (kudos to Bare Necessities on many options and selections on their in stock inventory), and other company tidbits was beyond exceptional Customer Service and Satisfaction. She is the perfect representation of Bare Necessities and solidified a repeat customer. As far as the products, my prior experience was great, good fit, style, and size which is why I returned. Though I was initially disappointed with this recent purchase, it was on me not Bare Necessities. I am eagerly awaiting my reorder of quality bras. My overall experience with Bare Necessities has exceeded expectations with both the products and their Customer Service.

Shopping for a bra online can be frustrating since there is no way to try it on but Justina from Bare Necessities made it painless for me. I know this will be my go to site for bras from now on.

Have to say that I finally decided to try Bare Necessities out and ordered a bra - email stated delivered by 4/8/2021 then all of the sudden changed to 4/20/2021, that is nuts to wait that long. I will be cancelling my order and going somewhere else

Your consultant Marisa was absolutely fantastic - she was kind - courteous attentive to all my needs with the utmost privacy discretion. This has been one of the most pleasant and rewarding experiences
Please place a copy of this in her employment file !!!!!!

I have ordered once from them with no issues. I was requested to fill out a survey for 30% off which I did. When I came to order, this 30% DID NOT apply to about 8 brands. Their constant emails are misleading as well about all their offers. If you are a small person who can wear just about any bra you perhaps can find some good deals. However if you are looking for a particular bra you most likely will be out of luck.

Complained about a slow delivery. They got back to me soon and it’s okay

We love bare necessities! We have ordered from them several times now as I have an almost 16 yr old who wears a 36g us size bra. On the site we have found many bras that she loves with the fit she needs. Our most recent purchase was a Frey’s bikini swim suit and while the top fit perfectly the bottom we ordered was a bit too large. We contacted customer service and spoke to Marissa who was very helpful in explaining the exchange process. Marissa went above and beyond to help us. We are now exchanging the bottom for a smaller size and my daughter is thrilled! It’s great to have a place that caters to women of all ages that are more endowed on top with cute and trendy suits that aren’t matronly! Thank you!

Easy order came in earlier than expected call did you Return/exchange the representative was very nice and on point great experience will
Order again and recommend to friends

Customer Service Caitlyn
This is the second time I have been fortunate enough to speak with Caitlyn when I have called about an issue I was having necessitating returns. Both times, she was most helpful - and so very pleasant. She went the extra mile and helped me find the solution I needed to find comfortable bras. I have been a customer for years and with staff like Caitlyn, I will be for years to come.